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A WhatsApp on delivery day: will you be home?

Sent at 07:02, before the courier sets off.

Oxblood Clay’s deliveries board: who’ll be home, who moved to a pickup point, and who hasn’t answered Anele’s WhatsApp: the delivery questions for her last two orders, and both times she taps Yes, I’m homeAnele’s WhatsApp: the delivery questions for her last two orders, and both times she taps Yes, I’m home

Not home? Two taps send it to a Pargo point.

Nosipho’s WhatsApp: the delivery question for order #2276, then she moves her parcel to the Pargo point at Engen Rondebosch and gets code 4471Nosipho’s WhatsApp: the delivery question for order #2276, then she moves her parcel to the Pargo point at Engen Rondebosch and gets code 4471

Bad addresses get fixed before the parcel leaves.

A missing unit number or a dropped pin gets a question on WhatsApp, and the answer goes onto the courier booking.

Kyle’s WhatsApp: the courier needs a unit number, he replies unit 14, block B, and the booking is updated

A swap that changes the price waits for your tap.

The Yoohoo inbox: Tumi asks to swap her 4-piece dinner set for the 6-piece, and a suggested reply with the R480.00 link waits to be sent

Start with tomorrow’s deliveries.

  1. Install Yoohoo on Shopify
  2. Connect your WhatsApp Business number
  3. Turn on delivery questionsWorks with The Courier Guy, Bob Go, Pargo and Pudo.
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